SureBright

Offer customized product protection to your customers in 10 minutes. Zero cost. Zero effort.

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How SureBright connects merchants to their customers

Flowchart showing merchant integrations with product protection programs, sales channels like Shopify and WooCommerce, and management portals for unified merchant and customer claims.

Merchants

Supported sales channels

Apps for e-commerce platforms & in-store POS systems

Direct sales channels

Custom Websites
Marketplaces(Amazon, Costco)
Mobile apps
Distributors
Installers

Post purchase

Product registration workflows
Phone
Email via Klaviyo

Management portals

  • Unified merchant portal
  • Customer claims portal

SureBright in numbers

  • 500+

    Brands

  • 20.2%

    Avg warranty conversion with a range of 10-64%

  • 60+

    Product categories

  • Blaupunkt
  • Zildjian
  • Hell's Kitchen
  • Greentoe
  • ProSource
  • ListenUp
  • Select Fitness
  • Super Handy
  • Poolweb
  • Modtub
  • Direct Bed
  • Audio Lab
  • Gumball
  • Verdi
  • Simple Cell

Our products

From box to breakdown - we’ve got it covered. Ensure peace of mind from the moment the package leaves your warehouse until its entire lifespan.

Maximize profits with 20% customer opt-ins

Accidental warranty

Live worry-free! Help your customers enjoy your products without worrying about incidents like- drink spills, cat claws, mishaps and more.

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Extended warranty

Offer product protection beyond just the limited coverage and duration of manufacturer's warranty.

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Shipping protection

Shipping issues like damage, loss, or theft don’t just upset your customers - they can hurt your profits and your store’s reputation. We make it easy to protect both.

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Whole system warranty

One comprehensive warranty for the entire custom installation setup. No coverage gaps. No confusion. No hassle.

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Why offer a product protection plan?

Customers want peace of mind. You want growth. Protection plans make both happen. Here’s why leading brands love offering them with us:

  • Drive new revenue

    Earn more from the same transaction. Get a share every time a customer adds protection - easy, automatic income on every sale.

  • Boost sales and conversions

    Build trust and increase average order value and customer conversions by up to 15%. Plus, reduce cart abandonment with added assurance at checkout.

  • Enhance reputation and beat the competition

    Keep your customers covered when shipments and products fail. Drive repeat purchases, build brand love, and turn negative reviews into five-star testimonials.

Apple Watch Series 6 product page showing extended warranty options powered by SureBright.

Apple Watch Series 6

Add extended warrantyWhat's covered?
SureBright
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Why top brands choose us?

SureBright makes it effortless to offer product protection with AI-powered automation, fully customizable plans, and a simple setup. Whether you sell online or in-store, our platform gives you complete control, full transparency, and 24/7 support - so you can focus on growing your business while we handle everything warranty-related.

Maximum profits for you

Highest warranty conversion rates - 20%

High revenue sharing for you

Affordable pricing for customer

Instant onboarding

Takes just 10 minutes to onboard. Zero tech, operations, or maintenance.

  • Shopify logo
  • Woocommerce logo
  • Bigcommerce logo
  • Lightspeed logo
  • Shift4shop logo
  • Magento Logo

Gen AI powered product qualification

Get accurate coverage and pricing that updates with your inventory. Instantly support unlimited product SKUs - with zero effort on your end.

Customized UI to match your brand

Tailor purchase flow and coverage terms to your exact needs.

SureBright Warranty UI editor with product page preview and extended warranty selector

Geo fenced reach

Offer coverage across entire North America or select specific regions.

Unified merchant portal

SureBright merchant portal sales dashboard
Smiling SureBright support agent wearing a headset

24x7support

Comprehensive protection across 60+ categories

From phones to lawn mowers, SureBright covers nearly every product. Explore the categories we protect and give your customers the confidence to shop without worry.

500+ merchants trust us

From SMBs to enterprise retailers, SureBright delivers results. Here’s what businesses at every stage say about partnering with us.

  • We are thrilled to partner with SureBright to bring enhanced warranty coverage options and shipping insurance to our U.S. and Canadian customers. The Sennheiser brand’s 80 years of heritage in delivering the future of audio is underpinned by our commitment not just to our products, but to our customers. By partnering with SureBright, we ensure that both are supported by a partner that is trusted by over 500 brands, including many within our own authorized retailer network.

    SennheiserUnited States
  • SureBright's Extended Warranty app is very easy to use and set up. It takes just a few minutes to get started. They custom-built the UI which fits right into our store's design. Plus, the support team is really helpful if you need anything. It's a great way to keep your customers happy and bring in some extra revenue. I definitely will recommend it!

    ZildjianUnited States
  • Setting up SureBright couldn’t have been easier or faster. In ten minutes it was up and running!

    Car ToysUnited States

What’s new

FAQs: Everything you need to know

Have questions? We’re here to help. Check out our FAQs to learn more about SureBright’s coverage, claims process, and how we protect your customers’ purchases.

Integrating SureBright Extended Warranty Plans into your offerings serves a dual purpose. Firstly, it enhances your overall revenue and profits through a revenue-sharing model where you get a significant margin on each policy sold through your platform. Secondly, it enhances customer confidence by offering them peace of mind against potential future repair or replacement costs.

Merchants can earn revenue share on each extended warranty policy sold, creating an effortless and profitable addition to their sales strategy. Various plan options enable merchants to tailor offerings to diverse product lines.

In contrast, SureBright's Extended Warranty Plans not only prolong the coverage period but also include a host of additional benefits. This encompasses everything from power surge protection and accidental damage to free shipping for repairs and 24/7 customer support, providing a truly comprehensive safety net for your valued purchases.

Integrating with SureBright is not only seamless but also incredibly efficient. Our process is designed to be as unobtrusive as possible, ensuring minimal disruption to your existing operations. By leveraging our state-of-the-art API technology, the entire integration can be completed in just a few hours.

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Boost profits & customer trust with SureBright

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