Sennheiser drives warranty attach rates past 29% while cutting returns by 26%
- Attach Rate
- 28 - 31%+
- Reduction in Returns YoY
- 26%
Earn more on every Specifi order with warranties that sell themselves
Add whole-system warranty protection to every Specifi proposal within seconds. Your customers get bullet-proof protection, you get high margin revenue-share plus extra earnings on repairs.
Extended Protection Plan
Extended warranty protection is included with your project at no additional cost.
2-Year coverage$1764.39
Recommended
3-Year coverage$3377.54
5-Year coverage$6795.40
Total system value protection$50,411
Our partners
Why custom integrators love Whole System Warranty?
Higher margin per sale
Generate additional revenue with zero spend. Earn on every plan and also get paid for servicing claims.
Stronger customer relationship
You own the customer relationship, end to end. We just manage everything backstage.
Launch in seconds with Specifi
Add warranty in seconds with Specifi’s 1-click activation
One dashboard for everything
Manage everything from one simple portal - sell plans, file claims on customers’ behalf, provide repairs, get paid.
You are always in control
When customers buy warranties, the money gets deposited in your account, not ours. We invoice you, not the reverse.
You decide your margins
We recommend you the plan cost and an ideal markup price (usually- 100%). But you have full flexibility to increase/decrease the final amount.
No high pressure sales
You can sell whole system warranty any time between invoice-generation day to 30-days post installation. Plus there’s a risk-free 30-day cancellation window for your customers.
White-glove service for premium customers
Our sales and support team are always available to support tailored experiences for your premium customers
Protection that leaves nothing to chance
Accidental damage protection
Covers everyday accidents (liquid spills, drops, cracks, and more) on portable electronics and other eligible items
Comprehensive coverage
Complete coverage for mechanical and electrical breakdowns - includes labor, not just parts
Commercial grade coverage
Protection from inevitable wear and tear that affects functionality
Professional re-installation
Professional re-installation and service are included with no extra charge.
Power surge protection
Built-in protection from date of purchase against power surges
Replacement option
Easy replacement or reimbursement, when repair’s not an option
$0 deductible on first claim, $50 per claim after
Cancel with in 30 days with no charge; pro-rata thereafter
No hidden terms, everything's direct, clear and upfront.
No receipt or product registration required.
Convenient and reliable experience, every time
Life is unpredictable, but our service isn’t. When products break, we make things right- quickly and effortlessly.
Grace asks you to install a custom home theater system with warranty protection
SureBright instantly sends confirmation email to Grace with details of warranty purchase, coverage and claims process
Her speakers stop working after a power surge
Grace or you file an online claim with SureBright in less than 2 minutes
Repair scheduled
Her system gets repaired or replaced
Grace is back hosting her movie nights
Trusted by businesses, loved by customers
Their whole-system warranty platform is a smart, seamless solution that gives our members a tangible way to grow incremental revenue while delivering even greater value to their customers.
Jon RobbinsExecutive Director
Their extended warranty program is an innovative, turnkey solution that helps drive incremental profit while strengthening customer loyalty. This aligns perfectly with our commitment to delivering high-impact, business-forward services that support the growth of our members.
Sherry DantonioVice president of growth & member services
Covers every system category you install
Ensure full coverage without any loose ends.
Home Theatres
Security Systems
Home Sound System
Smart Home Appliances Setup
Lighting And Shade Solutions
Home Automation Systems
Home Networking Solutions
How Whole System Warranties
help you stand out
| Scope | With SureBright | Without SureBright |
|---|---|---|
| Turn on warranty revenue with one click installation within Specifi |  Yes |  No |
| Stronger customer relationships that deliver more referrals | Yes | No |
| One plan per install (no brand-by-brand juggling) | Yes | No |
| Zero upfront costs or hidden fees | Yes | No |
| Works with all your favorite business apps and tools | Yes | No |
| Lightning-fast sales, claims, and payouts- all within one portal | Yes | No |
What’s new
- Sennheiser drives warranty attach rates past 29% while cutting returns by 26%
A premium home appliance retailer gets 21% higher customer return rates
Why home automation repairs are scary and how whole-system protection changes the math
Merchants Do Not Need More Warranty Options, They Need Fewer Post-Sale Headaches
Home audio warranties: why coverage per device falls short, and how a whole system warranty bridges the gaps
Why standard warranties fail motorized shades (And how whole-system protection bridges the gap)
The Catch with Solar Panel Warranties: What your installer and manufacturer didn’t tell you
Wondering about details? We'll explain
Transparency and clarity are core to everything we do. These popular questions cover the basics, but our helpful team is always available for deeper conversations.
Add the SureBright module inside Specifi's settings. Eligible products are auto-matched with our advanced AI. From there, you simply toggle coverage on any proposal - choose 2, 3, or 5-year terms and the price appears in the customer quote. The whole setup takes under a minute.
Virtually every product category custom integrators install: home theater, distributed audio, security, smart home, lighting, shades, automation, and networking gear. If it's in your Specifi proposal and it's an eligible electronic or electrical product, it can be covered under one whole-system plan.
Pricing is based on the total system value of eligible items and the coverage term selected. There are no setup fees, monthly costs, or hidden charges. You earn a share on every warranty sale, plus extra earnings from the repair work you'd do in the future. You can also adjust customer-facing pricing with fixed or percentage discounts directly within the portal.
Customers (or you, on their behalf) file a claim online in under 2 minutes. SureBright handles intake, approval, and coordination. You get first right to perform the repair and get paid for the service. The customer deals with you- not a faceless call center. SureBright manages everything backstage.
Everything is visible in the SureBright service portal- plans sold, active coverage, claims filed, repair payouts, and premium share earned. Warranty premiums are deposited directly into your account. SureBright invoices you for its portion, never the other way around.