SureBright

Whole System Warranty

No coverage gaps. No confusion. No hassle.

The only warranty custom integrators need

Stop juggling multiple warranties in one installation. Whether it's 85-inch home theaters, smart home automations, or security systems - everything gets bulletproof protection under one simple plan.

Schedule a demo
Living room with a wall-mounted TV, track lighting and a custom media wall

Our Partners

  • ProSource
  • D-Tools
  • Portal.io
  • Sennheiser
  • ListenUp
  • Gramophone
  • Audiolab

Why custom integrators choose SureBright?

Earn more. Stand out. Retain more customers.

  • Unlock a new revenue stream with zero spend. Earn on every plan and also get paid for servicing claims.
  • Differentiate from your competitors by offering unmatched peace of mind to your customers
  • Win loyalty and referrals with coverage your customers love
Homeowner going over an installation with a technician holding a clipboard

Launch fast. Manage easily. Pay nothing.

  • Launch within minutes with zero work or investments
  • Keep the customer connection; we handle everything behind the scenes
  • Manage everything from one simple portal - sell plans, file claims on customers behalf, provide repairs, get paid.
SureBright portal app listing customer orders with a Record Sale button
Smiling man looking at his phone

High coverage limit. More time to decide.

  • When customers buy warranties, the money gets deposited in your account, not ours. We invoice you.
  • 30 days to decide after install. Buy or cancel with no extra charges.
Man with a cup of coffee checking his phone

Complex systems, one warranty

Everything’s covered. Nothing gets left behind.

Protection that leaves nothing to chance

  • Accidental damage protection

    Covers everyday accidents (liquid spills, drops, cracks, and more) on portable electronics and other eligible items

  • Comprehensive coverage

    Complete coverage for mechanical and electrical breakdowns - includes labor, not just parts

  • Commercial grade coverage

    Protection from inevitable wear and tear that affects functionality

  • Professional re-installation

    Professional re-installation and service are included with no extra charge.

  • Power surge protection

    Built-in protection from date of purchase against power surges

  • Replacement option

    Easy replacement or reimbursement, when repair’s not an option

  • $0 deductible on first claim, $50 per claim after

  • Cancel with in 30 days with no charge; pro-rata thereafter

  • No hidden terms, everything's direct, clear and upfront.

  • No receipt or product registration required.

Quick onboarding and easy selling

  1. 1

    Schedule a demo to onboard

    Get straight answers from our onboarding team- coverage terms, revenue sharing, profit math, and anything else you need. Onboarding takes 5 minutes and feels as easy as signing up for Gmail.

  2. 2

    Make a sale

    Upload a quote or invoice. Our AI instantly prices warranty plans, recommends the best margin, and records the sale - all within seconds. Works with D-Tools, Portal.io, and custom solutions as well.

  3. 3

    Enjoy the revenue and customer experience boost

    SureBright manages policy issuance, financial risk, and claims. You keep the customer relationship, handle service/repairs, and earn.

Schedule a demo
Phone showing SureBright's AI pricing a warranty from quote files, with D-Tools and Portal.io integrations

Simple claims process that just works. Every single time.

Homeowner talking through a repair with a technician holding a clipboard
  1. Lisa asks you to install a custom home theater system with warranty protection

  2. 1 year later Lisa complaints about the speakers not working after a power surge

  3. Lisa or you register a claim with SureBright

  4. Claim gets approved within 24 hours and repair visit gets scheduled (serviced by you or SureBright's repair network)

  5. Lisa’s system gets repaired or replaced

  6. Lisa's back to hosting movie nights, while you enjoy a happier customer and healthier account balance

Trusted by businesses, loved by customers

  • 500+ Brands

  • 20.2%

    Avg warranty conversion with a range of 10-64%

  • 10B+

    Product value covered

  • SureBright has been an absolute game-changer for our business. When we transitioned from our previous warranty provider, we weren't just looking for a replacement, we needed a true partner. SureBright delivered and then some. From day one, their team has been nothing short of fantastic, responsive, professional, and genuinely invested in our success. One of the most impressive results we've seen is the dramatic increase in our warranty attachment rate, which now consistently hovers around 40–50%. That's not just a boost in numbers, it's a clear reflection of how well SureBright has positioned their offering and how much our customers trust the coverage.

    Strictli

    40-50%

    Attachment Rate

    • Switched from a competitor
  • SureBright's Extended Warranty app is very easy to use and set up. It takes just a few minutes to get started. They custom-built the UI which fits right into our store's design. Plus, the support team is really helpful if you need anything.

    Zildjian
    • Few minutes setup
    • Custom-built UI fits design
  • So far so good. Amazing service with everything from implementation to pricing and whatnot. Have not dealt with a claim or anything, but they say we won't have to anyways. Considering that to be true, 5 star review at this point.... Would recommend.

    Select Fitness

    5 star

    Review

    • Claims handled automatically
  • I switched to Surebright from another provider a few months back, and it's been a great experience so far. The setup process was smooth, and their support team is always there when you need them. After launching, I requested some tweaks in the app, and they were delivered in just 4 days. Thank you guys!

    Source Assets LLC

    4 day

    feature delivery

    • Switched from a competitor
  • Choosing SureBright for our warranty offerings was a no-brainer. Setting up the app took only 5 minutes, and their team was incredibly supportive, always ready to answer our numerous, detailed questions with patience and clarity. They made themselves available whenever we needed, which was invaluable for us as newcomers to this type of service. We had tried talking with a competing service for warranties but their bar for entry was vague and selective. Not the case we've SureBright. They've been very welcoming, patient, have really gone above and beyond with our requests. We're already seeing great customer responses and a steady increase in warranty purchases, showing it's a very low-risk move.

    SuperHandy

    5 minute

    Setup time

    • Competitor had vague requirements
  • We've been collaborating with SureBright Extended Warranties for a considerable period, and their support has been outstanding from the get-go. Right from our first interaction through to continuous assistance, communication has been a breeze. They're always on hand, offering a delightful experience whenever we reach out. Their assistance in integrating their offerings into our online platform was smooth and efficient, plus they've taken proactive steps to aid in enhancing our sales.

    Levy Electric
    • Long-term collaboration success
    • Proactive sales enhancement
  • Worked with Yu Hei and Sanket in integrating SureBright into our store. We came from CPS Warranty because their customer service was not great. SureBright was very easy to work with, and very communicative. I had quite a few demands for ensuring that the customer experience was a positive one, and they had no problems meeting them. They were also able to bend some of their warranty policies to match ours.

    BlackboxMyCar
    • Switched from CPS Warranty
    • Flexible policy matching
  • As an eBike retailer, offering extended warranties is a huge selling point for our customers, and SureBright has made it incredibly easy to set up. The app integrates seamlessly with our store and lets us offer protection plans without any extra hassle. The support team is phenomenal—always responsive and ready to help with any questions. If you're in the eBike industry or any high-ticket items, this is hands down the best app for adding extended warranties.

    Yotobike
    • Best app for eBikes
    • Seamless integration, no hassle

How SureBright warranties help you stand out

With SureBright vs Without SureBright
ScopeWith SureBrightWithout SureBright
Single-click profit driver that never requires any extra effort from you or your customersYesNo
Much stronger customer relationshipYesNo
Lower purchase hesitationYesNo
Eliminate juggling warranty documents & service center callsYesNo
Advanced AI that makes warranty sales seamlessYesNo
Easy integration with D-Tools and Portal.ioYesNo
Super-fast processes for sales, claims and paymentsYesNo

Wondering about details? We'll explain

Transparency and clarity are core to everything we do. These popular questions cover the basics, but our helpful team is always available for deeper conversations.

You can simply add it to the initial quote (D-Tools/ Portal.io), a change order, or within 90 days post-completion via the SureBright Portal.

Installed A/V, control, networking, power, and other covered hardware as defined in the program T&Cs.

You'll receive monthly summaries and can view real-time status in the SureBright Portal.

SureBright provides plan costs and suggested retail. You set the retail price and keep the margin.

SureBright handles the background work- policy issuance and claims logistics; you remain the face of service and manage the entire customer relationship.

More questions? Talk to us