Whole System Warranty
One warranty to cover your entire custom installation
Stop juggling multiple warranties for your custom installed setup. Whether it's 85-inch home theaters, smart home automations, or security systems - everything gets bulletproof protection under one simple plan.
Our Partners
Protection that leaves nothing to chance
Accidental damage protection
Covers everyday accidents (liquid spills, drops, cracks, and more) on portable electronics and other eligible items
Comprehensive coverage
Complete coverage for mechanical and electrical breakdowns - includes labor, not just parts
Commercial grade coverage
Protection from inevitable wear and tear that affects functionality
Professional re-installation
Professional re-installation and service are included with no extra charge.
Power surge protection
Built-in protection from date of purchase against power surges
Replacement option
Easy replacement or reimbursement, when repair’s not an option
SureBright delivers more
Super helpful customer service
- Dedicated customer portal
- 24x7 support via phone, email, and customer portal
- Always here to solve your needs promptly and correctly
Hassle free experience
- No receipt required
- No product registration needed
Easy to cancel
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
30-day post-purchase warranty purchase option
Flexibility to buy warranty at your convenience.
No pressure. No rush.
$0 to low deductible
No deductible on the first claim, $50 for subsequent claims
Complete transparency
No hidden terms, everything's direct, clear and upfront.
Complex systems, one warranty
Everything’s covered. Nothing gets left behind.
Home Theatres
Security Systems
Home Sound System
Smart Home Appliances Setup
Lighting And Shade Solutions
Home Automation Systems
Home Networking Solutions
and many more!
Simple claims process that just works. Every single time.
Lisa buys a custom home theater system with a whole system warranty
A year later her speakers stop working after a power surge
Lisa or her system installer file an online claim with SureBright in less than 2 minutes
Claim gets approved within 24 hours and a repair visit gets scheduled
Lisa’s system gets repaired or replaced
Lisa's back to hosting movie nights
Loved by customers, built for peace of mind
- Rated 5 of 5 on Shopify
- 5
- Product categories
- 60+
- Merchant sales covered under warranty
- 10B+
News
View all news
Your smart home security system isn’t as safe as you think - Why getting a warranty is essential
Why home automation repairs are scary and how whole-system protection changes the math
Why standard warranties fail motorized shades (And how whole-system protection bridges the gap)
Sennheiser drives warranty attach rates past 29% while cutting returns by 26%
A premium home appliance retailer gets 21% higher customer return rates
Home audio warranties: why coverage per device falls short, and how a whole system warranty bridges the gaps
Your HVAC has a 10-year warranty. So why is the repair still $2000?
Reasons to get SureBright’s whole systems warranty
| Scope | With SureBright | Without SureBright |
|---|---|---|
| Professional re-installation at no extra cost |  Yes |  No |
| Zero risk 30-day trial option | Yes | No |
| Repairs are covered, no surprise bills | Yes | No |
| Get a replacement or your money back if we can't fix it | Yes | No |
| Complete transparency- what you see is what you get | Yes | No |
| Protect your investment and get high resale value | Yes | No |
All your system protection questions, answered
Transparency and clarity are core to everything we do. These popular questions cover the basics, but our helpful team is always available for deeper conversations.
Our whole system warranty provides comprehensive protection for your entire custom installation- including all components like A/V equipment, smart home devices, security systems, and more. We cover mechanical and electrical breakdowns, power surges, and with our Accidental Damage Plan, even unexpected incidents like accidental damage to equipment. If something goes wrong with any part of your system, you're protected for up to the total cost of your installation.
Manufacturer warranties typically cover only specific components for a limited time and often exclude installation-related issues or system integration problems. Our whole system warranty covers your entire integrated system- including the labor and expertise needed to diagnose and fix issues across multiple connected components. During your manufacturer warranty period, we cover what they don't, and after it expires, we continue protecting your entire investment.
Your installing dealer has the first right to accept repair jobs, which means you may get the same trusted professional who installed your system. If they're unavailable or choose not to accept, we'll connect you with a qualified technician from our vetted network who specializes in your type of system. Either way, you'd always get expert service.
If we determine that your system cannot be economically repaired, we'll provide either a replacement of equivalent functionality or reimbursement based on your plan terms. We want to ensure you get back to enjoying your investment as quickly as possible, whether that means replacement equipment or financial reimbursement.
Filing a claim is simple and takes just minutes. You can log into our Customer Portal and submit your claim online, or contact us directly via email at support@surebright.com, call 855-306-4874, or chat with us on our website. Most claims are approved quickly, with many estimates auto-accepted to get repairs started fast.