Blogs
Insights for merchants on warranties, returns, shipping protection and running an ecommerce store.
What Shein understood about Google Trends that most ecommerce merchants still miss
Your customer is the most honest right after checkout – here's how post-purchase surveys help
6 store decisions that you should never handover to AI
5 customer complaint types that are inventory problems in disguise
How to charge for returns without killing conversions: Fee structures, return windows, and what merchants can recover
Catalog ads keep showing the same five products, not the other 25 - what’s going wrong?
Inside Victrola's playbook for increasing average order value
Price scraping bots never sleep, never buy, and never miss a sale - How can your store fight back
RMA explained: How returns can return more than just products
Ecommerce profit margins in 2026: where the money really goes (and how to keep more of it)
Trust recession in ecommerce: Why building trust with customers is harder than ever
The unusual suspects: 8 past ecommerce mistakes costing you sales right now
Warranty on subscription models: What merchants and consumers both get wrong
Clone stores threaten your reputation, reach and very existence - how to survive the mirroring trap
Why are your customers skipping warranty at checkout? Here are 5 ways you can fix that
Rage Mapping: The smarter way to spy on your competitors without paying a single penny
AI promised to fix WooCommerce plugin bloat. Merchants got malware, fake discounts, and a store that still breaks after checkout
Shopify Collective makes selling easy until someone hits “return” - a merchant’s guide to chargebacks, refunds, and protecting margin
Why are your marketing channels not as profitable as you expect? Here’s what you are doing wrong
Most companies A/B test the wrong way- common mistakes, missed learnings and why testing doesn’t substitute conviction
Why are Pixel repairs so expensive and is the standard warranty really enough?
“My package showed up damaged…” - How shipping protection saves you from a customer support nightmare
Consumer sentiment hits 50-year low – But is it all bad news for your store?
What is Retail Shrink: What’s causing it in your store & how to cut it down