Blogs
Insights for merchants on warranties, returns, shipping protection and running an ecommerce store.
What most merchants get wrong about ecommerce personalization (& how to make it right)
Customer returns are eating margins for breakfast, lunch and whatever's left of your sanity. Options merchants have beyond just a "good policy"
Gaps in wheelchair and mobility scooter warranty you probably missed (And what to do before it's too late)
AI Agents can ruin your online store - Here’s why & how to stop them
Review Bombed? Here's exactly what you need to do to recover your business reputation
Jewelry warranties explained without the jargon: What’s covered, what’s excluded, and how to close the gap
Is Pinterest a waste of time for Shopify Stores (or are you using It wrong)?
Shopify app subscriptions bleeding you dry? Here’s how to spot the ones worth keeping (and which are a waste of money)
Why your gaming laptop warranty can’t compete with business laptops
Uncovering Shopify fee workarounds being used by merchants
A merchant's guide to music instrument warranties (& why to use them as a revenue line)
The death of the lifetime warranty, and why it is good for your business
Warranty vs. guarantee: What consumers confuse and what it costs them
“Still under warranty” on second hand purchases doesn’t mean what you think it does
Amazon promises to deliver in 1 to 3 hours - how does it affect businesses like yours?
PlayStation warranties expire after 12 months - most problems start after that (What are your best options?)
“To register or not to register”: Is warranty registration necessary?
Why Shopify users are losing patience with its AI Support & Sidekick?
Luxury Handbag Repair & Warranty: What brands offer vs. what you actually need
2 years of coverage, 5 years of use: The truth about your air fryer’s default warranty
Your HVAC has a 10-year warranty. So why is the repair still $2000?
High CAC isn't the problem - your post-purchase experience is
How relevant is phone support for businesses in 2026?
Which appliances need an extended warranty, and which don’t? An honest breakdown